- Tourism Secretary Bernadette Romulo-Puyat said they will conduct an investigation on the issue involving Plantation Bay Resort & Spa
- This came after its executive Manny Gonzalez defended the staff for calling out a kid with autism for “squealing in delight” while at the beach
- Romula-Puyat said they will coordinate with the Department of Justice to look into the resort’s violation of the Disability Law
The Department of Tourism announced that an investigation on Plantation Bay Resort & Spa is underway following its shareholder’s remarks on children with autism.
Plantation Bay Resort and Spa’s resident shareholder Manny Gonzales earlier drew flak for his negative response to a review by a mother of a child with special needs.
According to the mother, the resort’s lifeguards called out her son with autism for “squealing in delight” as he played at the beach. Gonzalez defended the action and said it is the resort’s policy to maintain its peace and silence.
Meanwhile, Tourism Secretary Bernadette Romulo-Puyat will not let the issue be brushed aside as she will look into the violations of the resort.
“The DOT has already launched an investigation into the matter, and after due notice and hearing, will meet the proper administrative sanctions to the resort,” the statement said.
“The DOT will also coordinate with the Department of Justice (DOJ) for its proper action under the Disability Law, under which the aggrieved party may also file the complaint,” she added.
Gonzalez already issued an apology following the uproar. He apologized for his “poor” handling of the incident and admitted he was wrong to question the mother’s motives. He also said he deeply regretted leaving the impression that the resort was not supportive of the community of parents whose children have special needs.
“Our hotel’s policy on keeping noise levels down in the pool and at the restaurants is geared towards safety and relaxation for all our guests. Regardless, I handled this poorly and apologize to all the parties who felt offended by my reply,” he said.