- Singapore-based BPO Everise Holdings Inc. is in need of work-from-home staff from the Philippines
- Everise founder and chief executive officer Sudhir Agarwal said they are a “people-first company”
- There is no age requirement for new recruits but customer experience and support background across voice, chat and email for technology and healthcare brands will be considered an advantage
A Singapore-based business process outsourcing (BPO) firm is looking at hiring over thousands of work-from-home from the Philippines.
Everise Holdings Inc. announced that it is in need of 2,000 work-from-home employees to boost its Manila operations. They said they are planning to increase their workforce of 3,000 and their global headcount of 12,000.
“We are a people-first company who has entrepreneurship and innovation in our DNA,” said Everise founder and chief executive officer Sudhir Agarwal.
“It is critical that we live these values during a crisis to offer a superior brand experience,” he added.
Everise currently has two facilities in Taguig and has invested “millions of dollars” in its work from home infrastructure.
According to Agarwal, Everise has engineered home-based operations which allowed them to recruit remotely, conduct virtual training and process business intelligence.
“As a result, all of our solutions, including omnichannel customer service, tech support, fraud detection, and community moderation, chatbots and natural language interactive voice response systems, can be delivered from home,” he added.
The BPO firm does not have aný age requirements for new recruits. However, customer experience and support background across voice, chat and email for technology and healthcare brands will be considered an advantage.
“The operational metrics point to us having an appetite for growth, and as such we are poised for strong recovery post-COVID-19 and the necessary restrictions on movement,” Agarwal said.
Meanwhile, labor secretary Silvestre Bello III earlier said that there could be some 6,000 job openings in the BPO industry even while the COVID-19 pandemic continues.