OFWs can soon report concerns, complaints thru mobile app

  • A mobile application dedicated for OFWs worldwide will be made available in the next few weeks
  • Through the use of modern technology, they can relay their labor-related concerns and complaints
  • The application can be downloaded for free from the Google Playstore and App Store for android phones and Apple devices

Overseas Filipino workers can now relay their labor-related concerns and complaints to the concerned agencies in the Philippines through a mobile application.

Image by DOLE via Facebook

The Department of Labor and Employment (DOLE) bared that a mobile application dedicated for OFWs worldwide will be made available in the next few weeks. It will be formally launched during the 86th anniversary of the department in December.

“This application is intended to provide a major channel for our workers and OFWs to get in touch with DOLE and Philippine Overseas Labor Offices. Through the use of modern technology, they can relay their labor-related concerns and complaints,” Labor Secretary Silvestre Bello III said in a statement.

It would serve as a tool for workers where they can access the latest news and regulations at work as well as an immediate contact to the DOLE and the POLO in their respective countries.

It was also reported that the application can be downloaded for free from the Google Playstore and App Store for android phones and Apple devices.

Image via Pixabay

“One of the major features of the application is the ‘Wage Calculator’ which will enable the users to compute their wages with their overtime, holiday pays, and the corresponding deductions,” the department noted.

“Workers and OFWs will also be able to have immediate access to the labor departments’ hotline numbers, and contact details of labor offices abroad in times of emergency and immediate response. Aside from this, the application can also assist workers to locate the nearest DOLE (branch or POLO) office based on their Global Positioning System (GPS) location,” it added.

User will also be able to send an inquiry, a report, or complaints/violations of their employers to the department for appropriate action through the ‘submit an inquiry’ form. Workers will also be informed of their rights ad benefits at work by checking into the ‘Handbook for Workers’ Statutory Monetary Benefits — 2019 Edition.