Grab PH launches campaign to raise safety standards in ride-hailing industry

  • Grab Philippines enhanced the safety features on its app to boost the safety of passengers and drivers alike
  • The ride-hailing company partnered with the PNP-HPG, PDEA, and LTFRB
  • Grab drivers will be trained as emergency first responders for road accidents

Grab Philippines on Monday, October 22, launched a campaign that will raise the safety standards in the ride-hailing industry by enhancing the safety features in the Grab app.

The campaign, dubbed “Safer Everyday Tech Roadmap,” is designed to further boost the safety of Grab passengers and driver-partners alike.

Grab Philippines executives said the campaign introduces product enhancements that aim to raise the transport safety standards for the industry that include passenger and driver validation, the emergency SOS features for drivers, a driver fatigue monitoring system, and data protection.

Image from Grab PH

The emergency SOS feature which is currently available on the passenger app will be extended to the drivers, so they can also share their live location to their loved ones.

The company also entered into an alliance with the Philippine National Police-Highway Patrol Group, Philippine Drug Enforcement Agency, and Land Transportation Franchising and Regulatory Board in a bid to prevent crime and eliminate accidents in the transport network vehicle service (TNVS).

Grab drivers will also be trained as emergency first responders for road accidents. They will be equipped with first aid kits and safety training guides.

“Safety in the TNVS industry should be a collaborative effort between transport network companies, government agencies, driver-partners, and passengers. Our passengers and driver-partners deserve a safer ride-sharing industry,” said Grab Philippines country head Brian Cu.

Tan Hooi Ling, Grab co-founder, said the company’s goal is to bring to zero the number of incidents that are completely preventable, and as far as possible, reduce the number of road accidents.

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