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Sen.Bam Aquino Demands Probe on Slow, Expensive Internet Connection

MANILA, Philippines — Lawmaker Paolo Benigno “Bam” Aquino IV urged the National Telecommunications Commission (NTC) to provide an explanation after an infographic was posted earlier this month which showed that the Philippines is one of the countries in Southeast Asia that has the slowest internet connection.

According to ASEAN DNA, the Philippines only have 3.6 megabytes per second internet connection speed and was ranked behind countries including Laos (4.0 Mbps), Myanmar and Brunei (4.9 Mbps), Malaysia (5.5 Mbps) and Cambodia (5.7 Mbps), while Singapore ranks on top with 61.0Mbps followed by Thailand (17.7 Mbps) and Vietnam (13.1Mbps).

Senator Aquino demands an investigation on why the Philippines suffers on slow and expensive internet connection and was even ranked below average among other nations.

Aquino also said that he is considering Filipino consumers’ feedbacks whether they get satisfactory service equal to the amount they pay to their respective internet providers or not.

“There are constant complaints about the provider’s failure to deliver on its promised connection speed, which usually leads to slow Internet link,” Senator Aquino stated.

(Photo Credit: Inquirer)
(Photo Credit: Inquirer)

Aquino compared that Filipino consumers pay P1000 per month for internet service that gives 2Mbps speed, while around 36.90 Singaporean dollars or equivalent to P1,312 payment could offer consumers an internet service that speeds up to 15 Mbps in Singapore.

Meanwhile, Thailand provides 12 Mbps internet speed for as low as 799 baht or P1,100.

“This is expensive compared to Singapore and Thailand where we can find some of the fastest Internet connections in the world,” he said.

“Do we always have to pay a steep price for slow and sometimes unreliable Internet connection? The NTC (National Telecommunications Commission) should provide a logical and clear explanation on this,” he added.

The senator’s office also mentioned that Aquino will file a Senate resolution for his proposal by next month to make it official. He also said that he is looking forward that the probe could seek other ways to improve the currently ‘slow and sometimes unreliable’ internet connection, which is vital for the country’s economic development.

“We have to find ways to improve the system and fast, especially with the Asean Economic Integration happening a year from now,” he said.

Source 1, Source 2, Source 3

25 Comments

  1. i hope the good senator will succed..this is for the real public service…thanks for giving concern for this long time ago problem with those companies who only wants money for all their cares,,

  2. Figures. Kailangan pang may infographic para kumilos. Matagal na itong problema. Wala kasi tayong magandang systema sa gobyerno para sa mga bagay na ito. Still, it’s good to know they are doing something in the senate….Sigh…Making do with what we got.

  3. Our Internet Connections are being Monopolized By Greedy F******* Companies Run By DumB F**** which i like to call “Greedy Retards”. I Hope Sen. Bam Will Continue On doing what he is currently doing.

        1. “Too many users” oh my god. I literally facepalmed. Pilipino talaga. Kaya laging nauuto eh, naniniwala agad sa gusto nilang paniwalaan kaya. Bago kayo mag prove ng point nyo, please take the timr to do your researches naman. Monopoly lang ang problema. Less bandwidth consumption for existing customers means more available bandwidth for new users which leads to more profit for the ISP.

    1. Wag na nating gawing dahilan ang “too many users”. Hindi yan valid excuse, and will never be. Why? Kung “too many users” pala, so what are these companies doing in order to compensate for the surge of subscribers? Bakit hindi nila magawang mag-upgrade ng infrastructure nila, eh ganun naman na ang mahal ng monthly bills?

      Monopoly kasi. Masyadong konti ang ISPs dito sa atin. Subukan nyong magdagdag ng madaming ISPs dito, tignan natin kung hindi magpa-babaan ng rates yang mga yan. Remember when there was only Smart and Globe as the dominant telco companies here? Nung dumating ang Sun at nag-offer ng ultra low rates and unli services, hindi ba napilitan din sila na magbaba ng rates to remain competitive? Ganyan lang din ang mangyayari pag nagkaron ng mas madaming providers dito.

      1. Too many users is a factor, but connected to what you said about upgrades, monopoly, price inflation.
        Upgrade – They don’t care kahit gano karami users.
        Monopoly – Because no choice for users dahil wala malipatan.
        Price – When Sun joined the club ok pa, pero dahil sa monopoly binili ng Smart ang Sun di ba?
        Conclusion, kelangan talaga may magawa ang gov’t about monopoly.
        As for my reason “too many users”, technical factor yan. Its still valid. Our population is too high compared to other asean, but then true it requires upgrades or stop the monopoly, foreign investors / telcos should be welcome to put up such biz.

        1. We maybe over-populated, but I’m pretty sure the number of netizens here in our country are only a small fraction of our total population. So I don’t think “too many users” is factor. Infrastructure ang problema dito for sure. What’s stopping our country to upgrade? Our government.

        2. Still not valid.

          “Upgrade – They don’t care kahit gano karami users.” – Yes. They are specifically not upgrading because they know you’ve got no choice but to stick to them.

          “Monopoly – Because no choice for users dahil wala malipatan.” – Exactly.

          “Price – When Sun joined the club ok pa, pero dahil sa monopoly binili ng Smart ang Sun di ba?” – Nope, when Sun joined the club, every other telco has to follow suit. If they didn’t, no one would jump ship. Hence, nag trickle down yung effect even though binili sila ngayon ng Smart. No other telco can’t set their price high because of what Sun did. Sun set the bar of low cost pricing.

          I agree with JET’s statement. The number of netizens here in the Philippines is too low in comparison to other countries. Just compare the number of netizens in Singapore and South Korea. Mas madami sila pero tignan mo naman yung speed na offered. Hindi factor ang too many users, factor dyan na alam ng PLDT na wala tayong choice but to suck it up.

          I agree with your last statement that the government should do something about this monopoly. We just all need for that one company to set the bar of low cost internet.

          Remember ISP Bonanza during the dial-up days here? P100 for 20 hours? They set the bar for low cost prepaid internet. Now we need a company that can set the pricing low for wired connections.

  4. Simple lang naman yan, ang mga pilipino kasi ang pinakamadaling lokohin at gulangan ng kapwa, lalo na ng mga pulitiko at ng mga mayayaman na nagpapatakbo ng mga service providers katulad ng internet.

    Wala kasi sa bokabularyo ng pilipinong mahirap ang lumaban sa panloloko lalo na pag mayaman ang nanlalamang. Sa una lang magrereklamo, pero hanggang reklamo na lang at hindi na humahakbang. Sa oras kasi na bugahan sila ng mga ingles-ingles na paliwanag, tatango na lang at papayag na sa panlalamang. Hindi sinusuri nang mabuti kung ano ang karapatan nila.

  5. Point: “Mb” in Mbps is not Megabyte. It’s MEGABIT. Megabyte is MB and not Mb. Major misconception yan ng karamihan sa Pinoy na pinang-uuto ng mga ISPs sa customers nila.
    1 Mbps = 128 KBps
    1 MBps = 1024 KBps
    BIG DIFFERENCE.
    So at 3.6 Mbps, we are only getting an average speed of 460.8 KBps. That’s nowhere near 1 MBps.

  6. i’ve been in Finland,and we are using their broadband stick,,if you buy a broadband which is 30euro or 1,800 pesos,,it has already a 1 month subscription of unlidata,with max speed of 21mbit/s…if you want to register in a 7days unlidata,it is 6.99euro or 420pesos with a max speed of 4mbit/s,,,or 1 month worth 20 euro with a max speed of 21mbit/s,take note,your average speed during the use of service is actually close to its max speed depending on your subscription..i remember i downloaded a PC game which has a 20gb capacity,in less than 2hrs,,its already finished!,,I even completed download the whole episode of One piece,(HD copy,apprxmtely 100gb+)from episode 1 to its latest episode as of january 2014 in just few days.not week!,(take note,its not even 24hours a day i am running my laptop).i even downloaded bluray copy of movies which about 8gb,and its just hours to finished,or 1 day..i am now downloading a movie with the use of our broadband here,which is only 2gb of capacity,,so far in 3 days its still not done!,,only 43% as of today!…ANOTHER THING,IN FINLAND IF YOU REGISTER AT 3AM,YOUR EXPIRATION WILL ALWAYS BE AT 12MIDNYT,AFTER THE 3AM…SO YOU STILL HAVE AN EXTRA OF 21HOURS ENJOYING YOUR UNLIDATA,,UNLIKE HERE,ITS ALWAYS THE SAME TIME WHEN YOU REGISTER
    just an information and experience!,, 🙂

  7. i’ve been in Finland,and we are using their broadband stick,,if you buy a broadband which is 30euro or 1,800 pesos,,it has already a 1 month subscription of unlidata,with max speed of 21mbit/s…if you want to register in a 7days unlidata,it is 6.99euro or 420pesos with a max speed of 4mbit/s,,,or 1 month worth 20 euro with a max speed of 21mbit/s,take note,your average speed during the use of service is actually close to its max speed depending on your subscription..i remember i downloaded a PC game which has a 20gb capacity,in less than 2hrs,,its already finished!,,I even completed download the whole episode of One piece,(HD copy,apprxmtely 100gb+)from episode 1 to its latest episode as of january 2014 in just few days.not week!,(take note,its not even 24hours a day i am running my laptop).i even downloaded bluray copy of movies which about 8gb per movie,and its just hours to finished,or 1 day.but will not took few days to finished.i am now downloading a movie with the use of our broadband here,which is only 2gb of capacity,,so far in 3 days its still not done!,,only 43% as of today!…ANOTHER THING,IN FINLAND IF YOU REGISTER AT 3AM,YOUR EXPIRATION WILL ALWAYS BE AT 12MIDNYT,AFTER THE 3AM…SO YOU STILL HAVE AN EXTRA OF 21HOURS ENJOYING YOUR UNLIDATA,,UNLIKE HERE,ITS ALWAYS THE SAME TIME WHEN YOU REGISTER
    just an information and experience!,, 🙂

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